JStevenson1 (9/25/2010)
one of the question I am trying to answer is "How do I know they are who they say they are?".
login/username are provided by the admin( who is handling the customer care dept).and he/she is the person who knows which and what privileges and restriction should be given to customers/clients, based on their requirements.
-------Bhuvnesh----------
I work only to learn Sql Server...though my company pays me for getting their stuff done;-)