I like the article because it gets me thinking.  We all have a 'well I will get to that' list and documentation and backup are usually #1 and 2.

Our office just went through developing an IT DR plan.  It was good to talk to people and see how long they could survive without access to some database, but what it really brought to light was that people could go a couple of days without the data, but there were processes in place on the business side that had no DR plan and those would be catastrophic to the company.  Funny thing was IT spent the money to get a DR plan for our stuff but the business side didn't think the investment was worth it.  Just shows you that in business we always talk about "us and them"("Users and IT" or "IT and users", but when it gets to the crux of the issue, it should be "WE".

Michelle