• I tend to agree that the devil is in the details of the service contract. If they didn't expressly say they were going to be doing backups, it would be up to him to arrange for those in whatever way works best for him. Like all DR/BC issues, if you don't plan for it, expect it to happen.

    - Gus "GSquared", RSVP, OODA, MAP, NMVP, FAQ, SAT, SQL, DNA, RNA, UOI, IOU, AM, PM, AD, BC, BCE, USA, UN, CF, ROFL, LOL, ETC
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    "Nobody knows the age of the human race, but everyone agrees it's old enough to know better." - Anon