I tend to agree that Subway, and Chipotle, have a few issues. You do have to spell things out everytime, which is annoying for someone like me that tends to get the same thing every time. It would be great if they had a card that saved my prefs I could scan when I walked up. Have them just build the order.

I do have the iPhone Chipotle app and need to try that out. Maybe Wed when I run the kids down for karate and tutoring.

I think the issue that some people have a McDs or other places isn't that they don't know the menu, it's that they aren't sure what they want. They're looking around to figure out what they feel like. I know that drives me crazy, and if we are going through somewhere, I tell the kids they better have decided BEFORE I get to the drive thru.