Steve -
Is not having direct link to ask SSC from here a concious decision, or just something that hasn't happend quite yet? You know, in the navgation areas, etc...
I could see both continuing to do well, IF there is enough traction to get ASK big enough to have usable info.
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Your lack of planning does not constitute an emergency on my part...unless you're my manager...or a director and above...or a really loud-spoken end-user..All right - what was my emergency again?