icocks (4/16/2009)
Got a performance problem? Good luck finding out what's causing it, or even replicating it consistently in the cloud. Want to improve performance? You can start upgrading all your machines or adding new machines in the hope they'll make a difference, but I'd much rather have a definite hardware configuration to benchmark against & improve upon.
Great point(s)!
The bottleneck will be difficult to diagnose. So the IT guy (whatever they'll be called) tries to replicate it, doesn't see it on his run, just dismisses it as end-user fiasco. Then end-user doesn't get satisfaction, gets p!ssed off, and in turn blames the lousy support guy, and the merry circus continues.
Honor Super Omnia-
Jason Miller