Good points.

I share your frustration when we seem to have to hunt endlessly for a post by somebody who has managed to resolve a problem that you now face. Far too often the answer is found elsewhere (not on MS's website).

Sometimes there are problems that we cannot resolve no matter how many things we try and ultimately can only be resolved by those who have access to the source code.

BOL is a treasure trove of information but I do sometimes find MS's documentation and proactiveness in helping to resolve common issues, somewhat wanting.