• I think in a way - we as a community tend to (inadvertantly perhaps) encourage the behavior. On many other similar sites, ask even a well-formed simplistic question, and invariably you will get back some amount of responses like (see if you've ever seen these):

    - Click here to go learn how to use Google

    - What are you, a moron?

    - Turn your machine off - you don't deserve to compute

    - etc....

    And yet - you really don't see a lot of that here. Even with questions with no specifics and no way to even know what the actual question even is, you will see a lot of "here's how you should ask the question if you want to be helped". Which, frankly, is a much better way to answer the topic in my mind.

    Only when you run across a repeat offender (who should by now know how to get answers, has been asked multiple times already, etc....) do I ever recall even seeing any form of attitude coming out early in a thread.

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    Your lack of planning does not constitute an emergency on my part...unless you're my manager...or a director and above...or a really loud-spoken end-user..All right - what was my emergency again?