I'm confused how are these opposed;-

"...not to solve technical issues, but to add value to the business."

In my job I solve technical issues that add value to the business. 😉

(thats what I get paid for anyways :D)

Tool abuse is what its all about - like an old friend of mine said he always "pitied the hammer stranglers" - he used to teach woodwork/metalwork to kids. 😀