umailedit (7/18/2008)
I think that the best 'soft' skills teacher is the book 'How to win friends and influence people' by Dale Carnegie. This book should be read once a year. Also for speaking, there are Dale Carnegie courses and books for public speaking.
Thank you - this is the best book I've ever read. Like you said, I try to re-read it every so often. The first time I read it, I went into work and experimented with some of what Carnegie said. He's right - people think you are the best conversationalist when you never say a word!!!