NDA's should almost be in place everywhere in our industry. My customers trust me, and our company, not only with their data but with their plans and policies. Often we will know a companies plans before their employees do. Keeping the data structures ahead of the business rules cuts costs overall. Some of our customers come to us to help form the plans. In one case we actually have direct competitors as clients.

I had an NCA with a company that basically meant that I could not work in this industry for many years. There was a clause about "potential customers". Sure I could not go to work for any of them directly, that's OK. But it went on to say that I could not work for anyone that did business with any "past, present, or potential customers". Hold on a minute. I got the VP of HR into a corner at a company party and "advised" that this would not stand in court. I said, "And you have over 800 of these in place?" She agreed that it needed revision.