I currently can and do remotely log on to either work or fix problems. Still can't push a button though the screen but can nearly do everything else.
But, with the company's acquisition earlier this year and the pending conversion to the new-to-us (but older technology) system, remote access is not supported nor allowed.
I will miss that ability. :crying:
And so will the salesman and other key staff that work on the road or from home when there is not enough daylight to complete their tasks.