Interesting article. I'm going to be following the discussion with interest. From a developer's point of view, I think DevOps is somewhat easier. I understand the tools that can be used, at least in the Microsoft world of things, but I'm sure the same is true in other development stacks. What I don't understand so well is how DevOps is done from operations side. Using Microsoft's tools as an example, if you're working on improving an SSIS package, for example, do you track progress in Visual Studio Team Services (VSTS)? Or what do you do?