Ok here we go again. After applying sp1 to the test server it sends mail fine. I applied sp1 to three servers last night all of them configured the same and they still only send mail from xp_sendmail,job alerts but not from backup notifications. The Q article said that this was fix in sp1 and did seem to fix it in test but not production. Any other ideas what could be wrong? I've got a mapi client outlook2ksp1 on every box they all use the same domain account to start sqlserver/sqlagent and use the mail profile in outlook to send mail. When I do go to operator -> properties and select a name from the contacts list I get a mapi error of -2147219712 I can't find this error anywhere on MS's site. I don't know what else to do but maybe put a call into ms support at this point. I've run sqldiag and compared the dumps to the only machine that does run against the others that don't and they all look identical.

Wes