I guess my question would be... why do people think that AI is going to do well? Someone has to write the AI code and, according to what I've seen in a whole lot of code, we'll be in deep trouble with AI. Even the automotive industry, which used to be known for "no fail" implementations has started to fail especially when it comes to software.
They think it's going to do well simply because it's learning trial by fire. The exact issues we have with not knowing how to communicate something is exactly what AI is going to help solve. It's going to spend every second of it's life trying to figure out the best way to communicate it from user input. The more user input, the better.
Does that mean it won't fail? Humans fail, so will machines. It's going to fail on the implementation level and it's going to fail on the learning level. We are aiming for the learning level more because like humans, the more we fail, the more we learn. Machines will be no different in that regard. We can only hope that with each fail, it does get smarter and the AI engine uses that information to make smarter and better decisions a human would make.
However, this is a long time coming and we have yet to really scratch the surface of AI. This is ideally where the marketing hype is confusing people. We still have a long time before we really start reproducing the human brain. Even if that was successfully accomplished tomorrow, we still have a long way to go before even a small percentage of that is implemented widespread. There is simply too many applications for it and adoption is often extremely slow on new tech.
Heh... hopefully those smart machines won't figure out the real cause of problems... humans. 😀