• Eric, as much as I like Chipotle (I do!), it would be more interesting to take the current state as a baseline and then challenge someone to do it better, faster, and cheaper. V1 is always hard, so many unknowns, and the triangle feels useful if not all perfect. Then you iterate and maybe the triangle just doesn't help you as much (or maybe I'm wrong), and then eventually you've wrung out the inefficiencies and only a game change of some sort gets you further.

    It's certainly hard enough sometimes to agree on what better is. Cheaper can be complex if you do (or don't) factor in support costs, etc, for half baked solutions.