• I've learned to follow four simple rules in my IT career:

    1. Be honest.

    2. Be direct.

    3. Be polite/professional.

    4. Don't take it personally if your ideas are vetoed/changed.

    Practice these and you'll earn the credibility to influence others when it hits the fan and you're asked how to correct it.

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    Just my $0.02 from over here in the cheap seats of the peanut gallery - please adjust for inflation and/or your local currency.