chris.smith 91049 (1/21/2014)
...Yet, every company I've worked at has known the problem, and yet still produces them - the problem is that the manager is looking for a short term solution and doesn't want to waste his time specifying the problem and helping with the design of a good system. It's hard to get them to see the big picture - and if we're telling her that we can give her a solution in 8 weeks time and she needs some figures for Friday, she'll do it anyway, then after a few weeks it's become part of their business process and they can gradually add new parts, and she's not interested in our permanent replacement. Like the frog in the pan of hot water, she's not noticing the incremental additions and manual work going into that EUC.
Good points and I'd agree with this. However I'd also say this is partly an IT problem that we need a way to get apps done quicker, and easier migrations for users.