My prior company I helped build the job description I was hired in for. The second position (DBA) they built the job description to move me into.

My current company had a new position that I was hired for. It was a support DBA position on the help desk. I can communicate decently with others on staff. I can communicate decently with our customer's IT staff. Usually the customer's senior staff is doable. But it is rare that the normal end-user and I can talk. My company realized this early on after they hired me in. They were more than willing to build a "ring" around me using the rest of the support staff between me and the end user. That was because I was fixing setup issues on the third day I came in the door, and then was fixing application issues within a month. I also am now supporting the internal networking team with other things.

Now nearly five years down the road I am still finding and resolving issues that could have taken up to a week to resolve prior and is now down to forty minutes. Most of that is getting users out the system.

My boss has said more than once she would dread her job without me in the team mix. I never want to manage people. I can do a short term team.

So I might not be your idea of the ideal employee, but I have enough conceit to think that I could probably fit in most companies that have a real job description and not a pipe dream. If the guy can talk to the end users and still be smart enough to fix the application errors I would question the reality.