richardm-1037631 (8/9/2013)
SteveMy biggest complaint about the new layout comes from featured content section. My Outlook doesn't download pictures (to protect my privacy), so having the image of "Technical Article" on the left pushes the text to the far right, causing me to have to scroll right to see the first few sentences.
I don't have any problems with the editorial or forums. Just because the question has had answers posted doesn't mean I won't want to read it. I don't necessarily care for the way it is broken up into sections. Some of those sections show forum entries that have been there for a long time ("Are the posted questions getting worse"). Maybe this is a very active question, but I know its been there for a long time.
I understand not wanting to download pictures. We definitely want you to do that, and we've seen that the richness of the pictures makes a difference to responses, unsubscribes, ads, everything. However I get that some people don't want to do that.
However part of what you're seeing, is also the challenge even if you download pictures. Outlook causes issues with display because they don't render HTML well when it has CSS. We could say "just let it flow", but it can easily be a mess that people don't want to look at anymore.
We could do to text only, but response and interest drops dramatically. That's an issue as well.