Miles Neale (2/26/2013)
jay-h (2/26/2013)
...But that is NOT the situation here. NO ONE was charged more for the same service, they were offered (firstly) more expensive services. A very different situation. This, by the way, is quite different from BMW's habit of charging ridiculous prices for service (and locking down the cars so that independent service is not always possible).It's more akin to your walking into a store in a quality suit, the salesman will probbably offer the higher quality goods first.
And by doing as you suggest there is a certain risk. Making the assumption that a person will buy higher priced or "nicer" things based on one item such as the suit they wear is silly. Also based on the type of browser, type of machine, or time of day a person comes to the site is not really the brightest light on the block as well.
M.
The opposite can also be true. I've had salesmen ignore me because they assumed they weren't going to make a sale at times when I was ready to spend money.
My mom had a saleswoman explain to her that something was really expensive. My mom wasn't stupid. She knew the price of the item and what she could afford to spend.
I've also had salesman lose a sale because they were so determined to sell me what would make the most commission when I was ready to buy something else. So, they ended up making no commission at all.