• gsmith 7350 (2/1/2013)


    We autochart KPI's on control charts to watch for trends, special causes, etc. . Most of these charts are X-bar with R-charts with control limits calculated to +- 3 sigma. We also keep track of causes for out of control points or system changes that cause a change in average. We then periodically pareto these for action plans for prevention. The charts also provide an excellent view of the common cause variation which we can develop action plans in attempts to reduce. - greg smith

    How do you handle the averages? are these straight averages across xxx time?