• Joie Andrew - I don't think there's a way to reset the password from the application other than the change password option each user is given on the login page - unfortunately this requires the old password.

    So what you could try for future scenarios is something like this:

    - Create a new user in the application and setup a known password

    - Query for that user in the database

    - Note the value of the encrypted password column for the known password

    - If a user needs a password reset and does not know the password update that user record to have the password match what you set in step one

    - Have the user reset their password in the application using the password you set in step one as the "old password"

    Joie Andrew
    "Since 1982"