Wow! quick reply. This sounds promising, thanks. So i have several fields including: Ticket#, Assignee, Sched End Date, Sched Close date. I want to use the assignee user id as the destination, and then List the tickets details (ticket # etc) within the email, and all of these details would be different per entry. Does all of this still sound doable? I've only had a small amount of sql training, so pardon my stupidity 🙁