sp_helpdb and sys.databases inconsistent for user_access

  • The Master database on one of our servers is showing in SSMS as Single-user mode. I have tried to change it back to multi-user, but am getting error "Option 'MULTI_USER' cannot be set in database 'master'". Weirdly, I am able to connect to the database and make changes to it.

    Sys.databases is reporting user_access as 'SINGLE_USER'

    However, sp_helpdb 'master' reports "user_access=MULTI_USER"

    DBCC CHECKDB returns nothing of interest

    The error logs all look fine, too.

    I understand that another instance of SQL Server was installed on the same server recently, though that is used by another department, and I don't have access to that instance. Could this have caused this confusion?

    Our infrastructure providers are saying that this inconsistency is only a GUI issue, so we shouldn't be concerned. However, I am concerned that this could be indicative of a wider problem with the database and that they are trying to sweep it under the carpet.

    Can anyone shed any light on these inconsistencies?

    Thanks

  • Do you know what versions the two instances are? For example, one being 2008 and the other 2008 R2? Or are there any discrepancies between the service packs?

  • one of my peers is reporting the same situation on one of our servers. 2005.

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