Home Forums SQL Server 2008 SQL Server Newbies Roles and Responsibilities of Different Teams When Supporting SQL Server RE: Roles and Responsibilities of Different Teams When Supporting SQL Server

  • foreverloops (6/26/2012)


    Hi,

    I work for an organisation where we have approximately 75 IT staff. We have a development team, an application service team and an infrastructure team who jointly support MS SQL Server. I'm trying to draw up a RACI matrix to show who should do what and I wonder if anyone has any examples they could share?

    I appreciate it will be different at other companies but it would make a good starting point. We tend to follow ITIL in terms of the division of roles. We don't have a DBA at the moment but I will probably be recruiting one shortly.

    I have searched this forum and the web and can't find anything of much use. I have managed to cobble together some roles for SQL Server e.g. backup, performance monitoring etc and who I think is responsible for them.

    I suspect that the roles and responsibilities are similar for other flavours of SQL so please don't be put off if you use Progress or Oracle etc.

    Thanks,

    Matt 🙂

    DBA owns the structure but neither data, code nor infrastructure.

    Business owns the data.

    Development/Applications team owns the code.

    Systems/Networking/Storage team(s) own the infrastructure.

    Digging deeper in DBA responsibilities, DBA is responsible for: Database Integrity, Availability, Recoverability, Security and, Performance.

    _____________________________________
    Pablo (Paul) Berzukov

    Author of Understanding Database Administration available at Amazon and other bookstores.

    Disclaimer: Advice is provided to the best of my knowledge but no implicit or explicit warranties are provided. Since the advisor explicitly encourages testing any and all suggestions on a test non-production environment advisor should not held liable or responsible for any actions taken based on the given advice.