Nothing is more frustrating than trying to relate a difficult technical issue to a non-technical manager after he/she asks you what the problem is. My dad used to have a good analogy: "If you are going to manage a bunch of janitors, then you should know how to use a mop." 😀
"Technology is a weird thing. It brings you great gifts with one hand, and it stabs you in the back with the other. ...:-D"