benjamin.reyes (12/30/2011)
LutzM (12/30/2011)
Just make sure to charge them for the support (assuming your company had to pay for the product, too...)I wish it worked that way. :hehe:
Though I'll settle for happy users. The payoff in productivity across the board is worth it.
Agreed on that part. But to allow that vendor to sell your improvement to others just sound plain wrong. If they don't invest the money for proper testing, they shouldn't be allowed to make money with improvements made by customers. Sad. Just sad.