peter.row (11/23/2011)
However what you said is totally one sided. You seem to be saying that the business people can get away without explaining to you or helping you understand what they want (even when you ask) and that it should be acceptable that they have no responsibility to aid the project you just have to lump it and accept their complaints.
I would disagree with that being what was said here, at least by Andy. I brought the business as a primary point into the discussion, Andy was mostly about the tech side of the team. A good portion of that is because I try to keep the business in the team, to avoid that exact scenario.
Most of the time in my experience when you have scenarios like that it's because IT has become the black box. When the team does the equivalent of locking the door to the cubes and finds that a meeting with the business people the equivalent of an hour of water torture, it comes across and they can't be bothered either, they're busy too. Get and keep them involved, and you'd be amazed at how rarely that occurs.
You have to have buy in on that from the general atmosphere of the company, but it does work well.
Never stop learning, even if it hurts. Ego bruises are practically mandatory as you learn unless you've never risked enough to make a mistake.
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