I understand your point of view about sometimes a row might be missed. If I compare a nuclear plant for instance with a web forum, I understand that one's highly critical and will surely impact on humans lives while the other is far from it and almost no one will notice.

However from a customer perspective, if a company, whatever the service I'm paying or using for "lose" a row from an order or everything I asked them to, from my customer eyes it's a flaw and I'll be more eager to change company / service. I will see that as "I'm unimportant" for them as they didn't took care of my requests like they should.

Although utopia, to my eyes, no information should be lost "by design".

This is two ways of life fighting each other, IT and the technical limitations and expectations from humans not knowing IT stuff (for most people).

This is a debatable subject.

Just my two cents.