We had a conference call with the HP storage systems sales rep for our area and a technical specialist. They said additional licenses could be purchased through June 30, 2011, and the technical support would be continued for 3 years. I'm not sure when the clock started on the 3 years, I'm sure it isn't 3 years after June 30. In any case, I figure the experienced personnel will be moving on to other opportunities before the 3 years is up. They sent me a template of the form letter they thought had been sent to customers. Unfortunately, I have no idea where I filed it. I don't think we ever received an official, personalized copy.