Jeff Moden (3/9/2011)
Oddly enough, I don't blame the customers. On the jobs where I've been able to contact the customer directly instead of through a PM, I've been able to convince them that it really is in their best, long term interest with THEIR customers to do things right the first time.Someday I'm going to have to open a development shop of my own where the slogan is, "If you want it real bad, we won't let you have it that way." 😛
I haven't seen that personally just due to the development environment I've been in. However, I have friends in a graphic design firm that have seen that where the PM didn't stress the downsides of doing something enough (like the inability of being able to bookmark Flash pages.)
I like that slogan. It may mean turning away clients but that's not always a bad thing. One of the things I've wondered about is whether or not my company is vetting our clients enough for the enterprise level application I work on. We've had a number of deals that I really wonder if were in our best interest. On the flip side, I just watched a presentation where it was said a competitor was kicking everyone's butt in a certain market space because they were being selective about their clients.