Symantec Backup Exec and master.mdf

• MikeRen

  Ten Centuries

  Points: 1295

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  January 23, 2013 at 5:02 am

  #287932

  Hi,

  Has anyone got any experience of recovering the master.mdf/ldf files from a Symantec Backup Exec $4idr file? I've attempted to follow their procedure TECH31277 (http://www.symantec.com/docs/TECH31277 ) and get the following error message:

  2013-01-23 10:23:40.63 Server Error: 3411, Severity: 21, State: 1.

  2013-01-23 10:23:40.63 Server Configuration block version 0 is not a valid version number. SQL Server is exiting. Restore the master database or reinstall.

  This implies that the newly restored and recovered master file is invalid. So either it wasn't backed up correctly or it wasn't restored completely.

  If anyone does have first hand experience of using this method to recover a master file then I'd be keen to hear your verdict as to whether this works and how you did it.

  Thanks,

  Mike