Cannot connect to Reporting Services with Managment Studio

  • I've just set up a new instance of SSRS 2012 and I'm unable to connect to it through Management Studio. The error is:

    TITLE: Connect to Server

    ------------------------------

    Cannot connect to <server_name>.

    ------------------------------

    ADDITIONAL INFORMATION:

    Unable to connect to the server at <server_name>. The specified URL might not be valid or there might be a problem with the report server version or configuration. Specify a different URL, or contact your server administrator to verify that the report server runs SQL Server 2008 or later. Additionally, if you are trying to connect to a SharePoint-integrated report server, verify that SharePoint is installed on the server and that the report server uses SharePoint integrated mode. (Microsoft.SqlServer.Management.UI.RSClient)

    It is a native report server. Reporting Services is running on a separate server to the reporting databases (but I doubt if this matters).

    I can connect to the management URL fine. It is using SSL. Does this matter when connecting from Management Studio?

    Any help appreciated.

  • a silly question but is the service started?

    i like to start from the bottom 😉

  • No better place to start 😀

    The service is definitely started, I can connect through the browser and run reports no problem.

  • can you try in the ssms connection servername =

    http://servername:port/ReportServer

    i.e.

    http://SSRSSSSQL007:80/ReportServer

  • I just tried with the URL, still no luck 🙁

    EDIT: My configuration had a https URL only. I added a http URL to the configuration and now I can connect with SSMS through this URL.

    So it seems that my problem was related to using SSL. Unfortunately I can't leave the http URL so I still need to figure out why I can't connect using the SSL URL.

  • you wrote Reporting Services is running on a separate server ....

    can you check C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\LogFiles

    and the application event viewer for any clues

  • I've got this warning message in the Application Log:

    The value for UrlRoot in RSReportServer.config is not valid. The default value will be used instead.

    There is nothing significant in the log files unfortunately.

  • I've had enough with this issue now, I've decided that I will just enable the http URL when I need to manage this server. That will have to do.

  • I know this thread is a little old, but I just came across it while troubleshooting a similar problem with SSRS 2008 R2. I could connect but would get an SSL error everytime I tried to view properties of anything.

    In my scenario I realized that I could connect through SSMS to SSRS using SSL if I specified the entire report service URL.

    ex: https://ssrsServer.yourcompany.org/ReportServer

    Once that was done I connected fine and was able to view everything I expected to.

    Joie Andrew
    "Since 1982"

  • Hi BLOB_EATER,

    I encountered the same issue and your advice worked for my case. Thank you so much!

    I tried but couldn't find any information like this (using URI for Server name in SSMS' login dialogue).

    I would greatly appreciate it if you could tell me how you came up with this idea or direct me to some documentations on it.

    N

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