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The Voice of the DBA

Steve Jones is the editor of SQLServerCentral.com and visits a wide variety of data related topics in his daily editorial. Steve has spent years working as a DBA and general purpose Windows administrator, primarily working with SQL Server since it was ported from Sybase in 1990. You can follow Steve on Twitter at twitter.com/way0utwest

How not to ask for help

you can help me for the visule studio 2005 programe I have assigment
I do not how to use for these program
you can help me plase

That’s literally the text of an email that came to me at SQLServerCentral. Apart from the language barriers and issues, it is the type of frustrating email that I don’t really like to see on a Friday afternoon. It’s a waste of my time to read it, even if I delete it.

Comments

Posted by Brent Ozar on 20 December 2010

I get these, and they used to frustrate me too, but I've got an email template for responding.  It's dang near a page long, and it explains how they can post questions on my favorite Q&A sites.  It also clarifies that if they're looking for consulting help, I'm available, but that I can't afford to help everyone on a one-on-one basis.  Now I don't even think about it - it's just like the emails from recruiters.  Pick the template, hit send, go on with your life.  It generates goodwill if you write the template right (meaning, when you're calm) and I've even gotten sales leads out of it.  Sometimes - extremely rarely - these questions come from someone with an actual job, and they're in over their head, so they forward my email to their boss.

Posted by Dukagjin Maloku on 24 December 2010

"...and they're in over their head, so they forward my email to their boss."

-hmmmm everything happens in this World!!!

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