http://www.sqlservercentral.com/blogs/steve_jones/2009/12/28/where-s-my-laptop/

Printed 2014/11/23 02:08PM

Where’s My Laptop

By Steve Jones, 2009/12/28

It’s been almost 4 weeks without my laptop. I mailed it back to Toshiba and they received it on Dec 4. They then worked on it, and I got a few updates before they shipped it back on Dec 13, which was within their 7-10 business day window. I got a great lack of data about what was wrong in the package with a blank tech report. I did get some updates on the web, which listed a replacement system board and graphics board.

I had it for about 12 hours, having it blue screen while booting up on Dec 16th at night. I even pulled the memory chips out one at a time, replacing them back in to check on those being bad. I also tried to reload the OS, none of which worked. It constantly core dumped before loading Windows.

So I immediately took it back to the UPS store after calling Toshiba on Dec 17 and shipped it out. The Depot had it on 12/21, and since then I’ve had one note on 12/23 that says "diag - error code 0x0000009C""

No idea what that means, and I can see the tech having the 24th and 25th off, but today? Nothing?

Shoddy service, and it’s a huge pain. On the 12th I almost bought a new laptop from Amazon thinking that it would be good to have a spare. Then this past weekend, being unable to write upstairs, I started looking again.

I remember Glenn Barry talking about his PDC gift, and I checked out the specs. It’s a nice machine and has one thing I think is pretty cool: it will connect with broadband by inserting a SIM. That might be handy, and easier to use the tethering, which still seems immature. I found one for sale on Craigslist and I’m tempted to get it, but I want to be sure the keyboard isn’t too small.

I also tried out the 11” laptop I got my oldest and that seems like the keyboard might just work, so if I don’t get the Acer tablet, I think I will get a spare 13” or 14” laptop just in case.


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