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John Sansom - SQL Server DBA in the UK

John Sansom (Blog | Twitter) is a Microsoft Certified Master (MCM) of SQL Server and publisher of the free SQL community ebook DBA JumpStart, an inspiring collection of advice for Data Professionals, written by 20 SQL Server experts. Awarded the Microsoft Community Contributor(MCC) award, John is a prolific blogger and can be found regularly writing about SQL Server and Professional Development over at www.johnsansom.com.

Archives: March 2011

Taking It To The Next Level

Have you set the bar high enough to ensure your success?

You’re reading Taking It To The Next Level, day 5 of 5 Days to Outstanding DBA Customer Service. What prompted this journey into exploring what is Outstanding Customer Service for the Data Professional?  Good Question.  You can find… Read more

0 comments, 557 reads

Posted in John Sansom - SQL Server DBA in the UK on 31 March 2011

The DBAs Guide to Expectation Management

Your customers expectations are their primary measure of your success. How well are you managing them?

You’re reading The DBAs Guide to Expectation Management, day 4 of 5 Days to Outstanding DBA Customer Service. What prompted this journey into exploring what is Outstanding Customer Service for the Data Professional?… Read more

2 comments, 1,005 reads

Posted in John Sansom - SQL Server DBA in the UK on 30 March 2011

How To Really Listen

One of the most undervalued skills that an individual can possess is the ability to listen. Are you really hearing your customers?

You’re reading How To Really Listen, day 3 of 5 Days to Outstanding DBA Customer Service. What prompted this journey into exploring what is Outstanding Customer Service… Read more

0 comments, 643 reads

Posted in John Sansom - SQL Server DBA in the UK on 29 March 2011

Think Like a Customer

This is the most important and essential first step for a DBA on the journey to providing outstanding customer service. Make sure you too are headed in the right direction.

You’re reading Think Like a Customer, day 2 of 5 Days to Outstanding DBA Customer Service. What prompted this…

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0 comments, 318 reads

Posted in John Sansom - SQL Server DBA in the UK on 28 March 2011

5 Days to Outstanding DBA Customer Service

Outstanding Customer Service in 5 days

Your success as a Data Professional is directly dependant to the quality of service you provide your customers. Are you confident you’re doing enough?

Here’s What Not to Do

Recently I had what I can only describe politely as a very poor customer experience.… Read more

0 comments, 185 reads

Posted in John Sansom - SQL Server DBA in the UK on 27 March 2011

SQL Server Crossword #3 – Solution

Here’s the solution to SQL Server Crossword #3.

I hope you enjoyed it. Let me know if you would like me to see more of these in the future.

SQL Server Crossword 3 Solution

Read more

2 comments, 342 reads

Posted in John Sansom - SQL Server DBA in the UK on 27 March 2011

SQL Server Crossword #3

To mark my 30th Birthday today, as promised here’s a SQL Server Crossword for you to enjoy. You can find the previous crosswords here(#2) and here(#1).

Same as before, the answers are all SQL Server words that you will be familiar with from your experience of working with… Read more

5 comments, 598 reads

Posted in John Sansom - SQL Server DBA in the UK on 21 March 2011

How to Raise Your Game by Doing Nothing

What if I told you that you could become a more effective Database Administrator by doing nothing?

That’s right, in this post I’m going to tell you why doing nothing could be best thing that you have done for your career and performance for some time.

In my post The… Read more

2 comments, 175 reads

Posted in John Sansom - SQL Server DBA in the UK on 8 March 2011

How to Get a Head Start on Performance Tuning

The problem with performance tuning is that it is commonly considered as secondary to the task at hand rather than as an essential element of it.

Unfortunately all too often performance is not even a consideration until there is actually a problem to be fixed. I know I’ve certainly experienced… Read more

8 comments, 336 reads

Posted in John Sansom - SQL Server DBA in the UK on 1 March 2011