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Powerchute 6.x User's Alert Expand / Collapse
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Posted Wednesday, August 17, 2005 3:16 PM


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Comments posted to this topic are about the content posted at http://www.sqlservercentral.com/columnists/sjones/powerchute6xusersalert.asp






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Post #211326
Posted Thursday, August 18, 2005 6:57 AM
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Unfortunatelly I have to disagree with your comments about APC being late warning their customers. They have been sending the warning emails for months now. I have received at least 3 of them.

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It is just a matter of time and money.
Post #211468
Posted Thursday, August 18, 2005 7:46 AM


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I concur with Jacek.  I got the email the other day, but that is not the first.  I received the below email on Jul 14.

*********************************************************************
PowerChute Business Edition version 6.x Expiration Date: July 27,2005
*********************************************************************



 

In order for PowerChute Business Edition Basic and Deluxe to remain functional, users must upgrade to any version of 7.x.

Due to expiration of the Sun Java Runtime Environment certificate, versions 6.x of PowerChute Business Edition will cease to function on July 27, 2005. Failure to upgrade will render PowerChute Business Edition inoperable. This software upgrade is free of charge and is available on APC's web site.

*Users of version 6.x Must Upgrade to version 7.x due to JRE retirement*

Link to PCBE 7.0.4 Downloads:
http://www.apc.com/tools/download/software_comp.cfm?sw_sku=SFPCBE704

For Windows NT Customers, please download version 7.0.2:
http://www.apc.com/tools/download/software_comp.cfm?sw_sku=SFPCBE702

For PowerChute Business Edition Deluxe 6.x customers, please contact our technical support team at 800-890-4272.

NOTE: Versions 7.0 and higher are not affected by this JRE retirement.

For more details please refer to our KnowledgeBase document.

*************************************************************

Please share this information with key stake-holders at your company who may benefit from this notification. As always, APC's support page, contains information on all software and firmware available as free downloads.

Currently software and firmware updates are offered free of

 

 

 

Post #211505
Posted Thursday, August 18, 2005 8:33 AM


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He stated in the article:
To be fair, they sent out notices
to their customers, or at least those
that probably registered.


http://www.mcse.ms/message1771841.html
Here one user is blaming WinXX Patches and SPs for the problems. He worked with a Dell Rep that didn't know it either.




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Post #211564
Posted Thursday, August 18, 2005 8:40 AM


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I am just trying to say, that APC sent out notices prior to this week.  I have an email from over a month ago, and sorta recall getting one prior to that.

 

 

Post #211572
Posted Thursday, August 18, 2005 10:03 AM


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Greg,

That may be true and I hope that they sent out lots of them. I had the person reporting this say he got one this week and I had two other large sys admins, in terms of servers, not personal girth , tell me they hadn't heard about it.

To be fair, I did not inquire as to whether they had registered, but APC should have a good idea of how many people register v buy and they should have this as a very visible item and publicize it. I'm sure MS is getting lots of calls for hung servers after patching that are not their fault.







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Post #211663
Posted Thursday, August 18, 2005 10:04 AM


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and no one liked my story??







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Post #211665
Posted Thursday, August 18, 2005 10:17 AM


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The story was good too. Just that we have PowerChute 6.5 running on about half our servers (25) and we're now trying to upgrade them.



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Post #211678
Posted Tuesday, August 23, 2005 1:43 PM
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As a developer, I found your story offensive, especially the
self-serving cheap shots at "cowboy" developers...sometimes the developers that you perceive as "cowboys" are just trying to get the job done on time and within budget, and doing whatever it takes to make it happen, often without very much useful, timely
support from the DBAs. In the particular case you described, if your predecessor had done his/her job properly, there would have
been no need for the "cowboy" to go out and get the certificate
on his own.



Chuck Schumacher

Post #213115
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