Error updating SQL Server with CU pack

  • I'm having a problem updating one of our instances with a cumulative update. Error is below. The first thing I find is this link from MS saying it's a permission issue with the setup account. Now as far as I can tell, both my account and the service account have all the necessary permissions. But I'm still getting the error.

    Which makes me wonder... What is the setup account? Is it the account I'm logged into the server as? Is it the service account? Or is there another account I'm overlooking?

    Error details:

    § Error installing SQL Server Management Services

    The Installer has insufficient privileges to modify this file: D:\Program Files\Microsoft SQL Server\110\Tools\Binn\bcp.exe.

    Error code: 1321

    Log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20161130_234324\ROADSD1\sql_ssms_Cpu64_1.log

    Brandie Tarvin, MCITP Database AdministratorLiveJournal Blog: http://brandietarvin.livejournal.com/[/url]On LinkedIn!, Google+, and Twitter.Freelance Writer: ShadowrunLatchkeys: Nevermore, Latchkeys: The Bootleg War, and Latchkeys: Roscoes in the Night are now available on Nook and Kindle.

  • I broached this issue to my coworkers. Turns out the system account owned all the folders in question, not allowing us to make changes to them via the install package, even though we were all local admin on the server. We had to take ownership of the folders in order to properly run the CU.

    Something hinky happened to the permissions on that server several months ago. We're thinking about going back, revoking all the share / drive perms, then re-adding them one at a time and testing to ensure we get them set up correctly.

    Brandie Tarvin, MCITP Database AdministratorLiveJournal Blog: http://brandietarvin.livejournal.com/[/url]On LinkedIn!, Google+, and Twitter.Freelance Writer: ShadowrunLatchkeys: Nevermore, Latchkeys: The Bootleg War, and Latchkeys: Roscoes in the Night are now available on Nook and Kindle.

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