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Troubleshoot the SQL server error log Expand / Collapse
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Posted Wednesday, August 6, 2014 6:12 PM
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Hi All,
I would like to troubleshoot the error that comes up in my production
SQL Server System Logs (12:09)

“ A timeout (3000 ms) was reached while waiting for a transaction response from the iphlpsvc service"

SQL Server Application Logs (12:09)

The client was unable to reuse a session whit SPID 115 , which had been reset for connection pooling , The failure is 29 . This error may have caused by an earlier operation failing . Check the error logs for failed operation immediately before this error message “

FYI :
“iphlpsvc is IP Helper Service. Provides automatic IPv6 connectivity over an IPv4 network. If this service is stopped, the machine will only have IPv6 connectivity if it is connected to a native IPv6 network”

More information about SQL Server Logs as below

SQL Server Logs :
5/08/2014 12:09:43 AM , SPID7s, SQL Server has encountered 1 occurrence(s) of I/O requests taling longer than 15 seconds to complete ”
5/08/2014 12:09 :19 AM , SPID115, The client was unable to reuse a session with SPID 115, which had been reset for connection pooling
5/08/2014 12:09 :19 AM , SPID115,Error : 18056, Severity 20, State : 29



To troubleshoot this issue , What I did is I am trying to connect to SQL server but I got this error :
“A network-related or instance –specific error occurred while establishing a connection to SQL Server, The server was not found or was not accessible. Verify that the instance name is correct and that SQL is configured to allow remote connection .”
OK, then to troubleshoot that error I check the configuration Manager ->SQL Server services but There is no item there!! And when I go to control panel -> services I couldn’t find the SQL Server there ….

Any idea about my issue?..pls kindly response
Thanks !


Post #1600439
Posted Wednesday, August 6, 2014 6:32 PM


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If you can't find any SQL Services in the Services control panel then you are looking at the wrong machine.

Verify the server name and try again.




Jason AKA CirqueDeSQLeil
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Post #1600442
Posted Wednesday, August 6, 2014 11:54 PM
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If sql services are not in services panel then sql is not installed on that server.
Post #1600468
Posted Thursday, August 7, 2014 9:12 PM
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SQLRNNR (8/6/2014)
If you can't find any SQL Services in the Services control panel then you are looking at the wrong machine.

Verify the server name and try again.



ahhh yess you are right :)
Post #1601005
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