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SSRS For System Center - Service Manager 2012 (A hard Question To Get a Straight Answer to) Expand / Collapse
Posted Friday, August 23, 2013 2:58 PM

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When posting the question "How to Create Custom Reports Via SSRS For the Service Manager 2012 Database" its impossible to get an answer for what you are asking and its not just me. I've read numerous similar posts and every time the answer is an explanation for how to bundle SSRS reports together into a management pack or how to make a custom report show up in the Service Manager Console or how to use SSRS.

For some reason no one on the System Center team seems to understand what a Data Dictionanry is or what is asked when saying "How can I find out what is stored and where and how the various tables are related". To The SCSM 2012 engineering team, every custom report need should be done by using Excel and the provided data cubes (Analysis Services). Thats great if you want pre-aggregated data but if you want detail that aren't aggregated they don;t seem to understand what you mean.

Highly frustrating.

SO. Does anyone here know if there is any kind of data dictionary or similiar set of documentation for Service Manager 2012 that could be used to create custom SSRS reports?


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