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SQL 08R2 SP2 - did not update!! Expand / Collapse
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Posted Thursday, March 14, 2013 8:55 AM


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Hello SQL peeps,

I installed SQL 08R2 SP2 last week on about 20 servers however one did not update. (All where being updated from SQL 08R2 SP1)
The install ran just fine, all 5 times, but it did not update the server on restart, shut down, power off and on. I did the normal @@version and it never updated. Has anyone else seen this, before I call MS?

Many Thanks,


MCSA SQL Server 2012
Post #1431033
Posted Thursday, March 14, 2013 9:04 AM
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Maybee, before calling MS look at logs from update? Post logs, maybe someone then will be able to help.
Post #1431036
Posted Thursday, March 14, 2013 9:10 AM


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I can't find anything in the logs. I looked at the log in the temp DIR under my user account and the log file under bootstrap\log\folder date n time\detail.txt -- nothing that indicates the update failed, no error no nothing, very stange...

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Post #1431043
Posted Thursday, March 14, 2013 1:08 PM
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And what are in the first line of Summary.txt file?
Should be:
Overall summary:
Final result: ....
Post #1431204
Posted Tuesday, March 19, 2013 11:33 AM


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e4d4 (3/14/2013)
And what are in the first line of Summary.txt file?
Should be:
Overall summary:
Final result: ....


Sorry I have been away...

Overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.


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Post #1432808
Posted Tuesday, March 19, 2013 4:39 PM
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Is it a clustered server? Is it possible the instance was on a different node?
Post #1432937
Posted Wednesday, March 20, 2013 9:14 AM


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Single server not clustered.

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Post #1433296
Posted Wednesday, March 20, 2013 11:55 AM
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It's the Database!!! (3/19/2013)
e4d4 (3/14/2013)
And what are in the first line of Summary.txt file?
Should be:
Overall summary:
Final result: ....


Sorry I have been away...

Overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.


So now you should review the log files, find an issue and resolve it.
Post #1433383
Posted Wednesday, March 20, 2013 12:04 PM
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If it says failed to update shared features, this is more like BIDS and Management studio right? Should not be as much of a problem?

What is the version number of your instance?
Post #1433390
Posted Wednesday, March 20, 2013 12:17 PM


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erichbrinker (3/20/2013)
If it says failed to update shared features, this is more like BIDS and Management studio right? Should not be as much of a problem?

What is the version number of your instance?


10.50.2500 08R2 SP1 or under select @@version it still says sp1


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Post #1433401
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