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Posted Wednesday, September 19, 2012 11:43 PM
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I have installed sql server 2008 r2 with mixed mode authentication.
I am able to use the sa credentials from my side but when I provide the same credentials to the customer, they get the login failure error.

Following are the error messages logged in SQL Server error logs
Message
Login failed for user 'sa'. Reason: Password did not match that for the login provided. [CLIENT: <local machine>]

Message
Error: 18456, Severity: 14, State: 8.

I need help urgently.
Post #1361742
Posted Thursday, September 20, 2012 12:03 AM


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Benki Chendu (9/19/2012)
I have installed sql server 2008 r2 with mixed mode authentication.
I am able to use the sa credentials from my side but when I provide the same credentials to the customer, they get the login failure error.

Following are the error messages logged in SQL Server error logs
Message
Login failed for user 'sa'. Reason: Password did not match that for the login provided. [CLIENT: <local machine>]

Message
Error: 18456, Severity: 14, State: 8.

I need help urgently.


Did you try your own ? It may be possible that there are typo or they are copy pasting the password.Ask them to type it or if possible take the client machine remotely and try yourself.


--rhythmk
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Post #1361747
Posted Thursday, September 20, 2012 12:06 AM
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I did exactly the right thing..
I took remote of customer system and typed the password myself..Still not working..
Felt so weird.
Post #1361748
Posted Thursday, September 20, 2012 1:02 AM
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Does your keyboard match what the machine at the other end is expecting?

I've been bitten in the past when I was typing from my proper, sorry, UK keyboard a password into a server located in the US, and the password included a @. I was automatically typing that as SHIFT+' which the server at the backend interpreted as ". Something like that, anyway.



Post #1361762
Posted Thursday, September 20, 2012 1:38 AM


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ThomasRushton (9/20/2012)
Does your keyboard match what the machine at the other end is expecting?

I've been bitten in the past when I was typing from my proper, sorry, UK keyboard a password into a server located in the US, and the password included a @. I was automatically typing that as SHIFT+' which the server at the backend interpreted as ". Something like that, anyway.


Try to copy the password first on notepad and then check.


--rhythmk
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To post your question use below link

http://www.sqlservercentral.com/articles/Best+Practices/61537/
Post #1361771
Posted Thursday, September 20, 2012 2:11 AM
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ThomasRushton (9/20/2012)
Does your keyboard match what the machine at the other end is expecting?

I've been bitten in the past when I was typing from my proper, sorry, UK keyboard a password into a server located in the US, and the password included a @. I was automatically typing that as SHIFT+' which the server at the backend interpreted as ". Something like that, anyway.

I work from India..Server is in US..Customer is trying from UK..

I have shared the password with him and asked him to check it.
Any other thoughts about the issue?
Post #1361781
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