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2008 R2 SP2 Install fails with no messages Expand / Collapse
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Posted Tuesday, July 31, 2012 3:34 PM
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I'm installing SP2 on my 2008 R2 servers and it has gone well for the most part. However, I have one machine that is giving me fits.

If I run the SP2 install executable, it unpacks and I see a DOS window flash up and disappear. That's it. The temp directory where the files were unpacked gets deleted.

I run the install on another and copied the unpack directory over, so it wouldn't get deleted. If I run the setup.exe program, the DOS window pops up and disappears again. So I opened an admin command prompt and ran it that way. All that happens is the copyright message is displayed (Microsoft (R) SQL Server 2008 R2 Setup 10.50.4000.00 Copyright (c) Microsoft Corporation. All rights reserved.) and then I am returned to the command prompt.

Setup.exe is not shown as running in task manager after I'm returned to the command prompt. I have admin rights on the box. I'm running this from an admin command window. UAC is disabled. Both the SP, server, and OS are 64 bit. There are no entries in the windows event logs. I cannot find any sort of installation log to troubleshoot (I looked for C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap. There was no directory by that name in the 100 folder.). I cleared the Windows Installer directory (%windir%\installer) and the IE cache. I've rebooted the machine. The Windows Installer service is running. This is the same executable that runs fine on other servers (copied from a central share).

Does anyone have any other ideas? The server is a test server used for evaluating a new product. It only has SQL Server and this other product on it. We use an older version of the product, so I know it works with SQL Server. OS is Windows Server 2008 R2 Standard. It was a new build and I successfully installed SLQ Server 2008 R2 and SQL 2008 R2 SP1 on it when it was built about 2 months ago.

The lack of errors or logs makes troubleshooting this somewhat difficult, to say the least.
Post #1338215
Posted Tuesday, July 31, 2012 3:55 PM


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What version of .Net is installed?



Jason AKA CirqueDeSQLeil
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Post #1338222
Posted Tuesday, July 31, 2012 3:59 PM
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Add / Remove Porgrams shows Framework 4 Client Profile and Framework 4 Extended. The ASoft .NET Version Dectector XI program shows .Net 2.0 SP2, 3.0 SP2, 3.5 SP1, and 4.0 full client.
Post #1338224
Posted Tuesday, July 31, 2012 4:04 PM


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Same versions exist on the other servers that work?


Do you have access to a different installer to test that?




Jason AKA CirqueDeSQLeil
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Post #1338228
Posted Wednesday, August 1, 2012 9:49 AM
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Not sure what you mean by a different installer. But I did just install the SP on another server that had the same .NET versions without problems.
Post #1338644
Posted Wednesday, August 1, 2012 12:35 PM


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Start regedit.exe by typing regedit into your Windows search, or navigate to c:\Windows and double-click on regedit.exe.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager and locate the PendingFileRenameOperations entry.
Post what you find as the data for that entry.


Thanks,

Jared
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Post #1338752
Posted Wednesday, August 1, 2012 2:01 PM
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\??\C:\Users\SHASTU~1\AppData\Local\Temp\2\PCW2543.xml

\??\C:\Users\SHASTU~1\AppData\Local\Temp\2\PCW2543.tmp

\??\D:\Config.Msi\fcec26.rbf

Post #1338796
Posted Wednesday, August 1, 2012 2:25 PM


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shaun.stuart (8/1/2012)
\??\C:\Users\SHASTU~1\AppData\Local\Temp\2\PCW2543.xml

\??\C:\Users\SHASTU~1\AppData\Local\Temp\2\PCW2543.tmp

\??\D:\Config.Msi\fcec26.rbf

Ok. I had seen issues with SQL needing a restart, and then you restart and it still says it needs a restart to continue installing. I didn't know if this was related, and it looks like it is not. Sorry...


Thanks,

Jared
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Post #1338806
Posted Wednesday, August 1, 2012 3:01 PM


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I have seen the same thing as Jared. Also have seen it misbehave due to version of .Net.

Neither of those seems to be the case here.

Out of ideas.




Jason AKA CirqueDeSQLeil
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Post #1338835
Posted Wednesday, August 1, 2012 4:11 PM
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I thought I found the problem, but still no.. I was attempting some Windows Updates and saw ones for .NET 4 Framework were failing. I went into Add / Remove Programs and did a Repair on the .NET 4 Framework. That allowed the Windows Updates to complete. Hasn't solved my service pack problem though... Still seeing the same behavior.
Post #1338880
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