The Maintenance Poll

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The Maintenance Poll

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Steve Jones - SSC Editor

Posted Thursday, March 22, 2012 10:35 PM

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Comments posted to this topic are about the item The Maintenance Poll

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Post #1271373

IceDread

Posted Friday, March 23, 2012 1:17 AM

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One or twice a year, there is a maintenance window for some of the applications that lasts for a couple of days. Otherwise, Tuesday or Thursday evenings are usually used.

Maintenance window on a Friday? That would never work in Sweden ;)

Post #1271422

call.copse

Posted Friday, March 23, 2012 4:29 AM

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Happily enough our boss is a little bit workaholic and technical - so we often just convey requirements to him and he sorts it out late at night. Tuesday or other early week evenings are favoured just so we know there will be someone around the next day if there is fall out. I have done weekends occasionally - but that counts as juicy overtime.

Post #1271496

Jerry Deroo

Posted Friday, March 23, 2012 4:46 AM

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when setting up the automation run by sql server agent, i was able to block off
22:20 to 23:40
as a daily maintenance window - no users online, no automation runs, typically

for our install, sunday morning is also a window- about 06:00 to 09:00

we are about to integrate a web-based application, so i can see going to formal windows at least the sunday

Post #1271505

Ken Davis

Posted Friday, March 23, 2012 6:00 AM

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I support the databases behind web-based banking apps. We have a weekly maintenance window on Sunday morning from 00:00 to 06:00. But it's mainly for making changes to the non-database components. I have online maintenance set up for the databases so they don't need a maintenance window. We don't officially get comp time / time off for maintenance window work but the boss usually tells us to head out early on Friday if we have weekend tasks.

Post #1271542

jdamm

Posted Friday, March 23, 2012 6:05 AM

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Being a small company, I have a little more flexibility in scheduling, as long as our primary web and mail servers are operational during our employees' work hours. Most of our employees are spread across the US - from Maine to Hawaii, so I'm "blocked" from 6:30am ET until 5pm HT (10pm ET) - although I can get in a quick reboot after 8pm ET if necessary. My focus, though, is on weekends during the second half of the month - accounting will scream if I try to do "normal" maintenance (outages more than 5 minutes) on their systems (the key systems in our company) during the first half (Month-end close, Invoicing and Accounts Receivable...).

Also, I'm the IT boss, so I can be flexible in my time (when you already work more hours than are "standard" in the pay period, you have some flexibility - that's the "joy" of being salaried...).

J

Post #1271545

Brandon Leach

Posted Friday, March 23, 2012 7:02 AM

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we outsource outrweekly maintenance to a company that performs it over night on weekends. This allows us to focus on the more the tasks we really want to get to. We can do our testing before pushing patches etc to production and then have the outsource company push it to production overnight.

Post #1271597

Chris.C-977504

Posted Friday, March 23, 2012 7:26 AM

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Sunday mornings 0400 - 1200 for both our dbs and web servers.
We get comp time if it is more than an hour, but are "encouraged" to use it the following week so it doesn't accumulate.

Edited to add:
·Server patching is also Sunday morning but 0000-0800 (yes, there's overlap)
·SQL Server patching generally happens Friday evenings between 6 and 10

Post #1271629

DaniSQL

Posted Friday, March 23, 2012 7:34 AM

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Operations team patches all servers on the 3rd Saturday night of every month (from mid night to Sunday 6am). So that's my maintenance window too for most of my database servers(except two servers that are patched and maintained quarterly). No official comp time but I guess I can take one if I want to Smile

Post #1271637

Robert Hermsen

Posted Friday, March 23, 2012 7:39 AM

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In an atmosphere where we support various customers the maintenance windows vary. Some allow for open maintenance any time on weekends while others require various levels of approval with very little time allowed annually for any true down time. We do a lot of our scheduled automated maintenance in the wee hours of the weekends. We often struggle with the concept of cost vs down time. Customers want no down time at all but also do not want to have the expense of Enterprise Edition for Online indexing and other benefits. We also have a hard time justifying Enterprise edition when it is only leveraged for online index operations in those environments so we have to get a bit more creative.

Post #1271645

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