Log File viewer shows error for backup

  • Hi all

    I always get the error in Log file viewer which is

    Sourcespid400

    Message

    I/O is frozen on database databasename. No user action is required. However, if I/O is not resumed promptly, you could cancel the backup.

    and the very next message is

    Sourcespid400

    Message

    I/O was resumed on database databasename. No user action is required.

    I have like loads of such type of messages in the Error Logs and I dont understand what is going on, moreover we are using litespeed for our backups.

    Any info on this messages will be helpful.I tried to google whole day but was not able to find anything except this link http://technet.microsoft.com/en-us/library/bb693937.aspx which tells me nothing.

    Thanks to all of you

  • You have issues in your IO subsystem. I'd have the vendor check it out.

  • Have you got any other backup tools than litespeed? That looks like the kind of messages that a 'snapshot' backup tool would generate. They work by asking SQL to temporarily freeze the IOs to the database (stop them), then take a copy of the data and log files as they are at that point, and then ask SQL to unfreeze the IOs.

    Providing you are using a backup tool that does that, and the intervals between freeze and unfreeze aren't big, there's no problem there. However that doesn't look like something litespeed generates. Litespeed does compressed backups, I don't think it does snapshots.

    Gail Shaw
    Microsoft Certified Master: SQL Server, MVP, M.Sc (Comp Sci)
    SQL In The Wild: Discussions on DB performance with occasional diversions into recoverability

    We walk in the dark places no others will enter
    We stand on the bridge and no one may pass
  • Hey Gila Thanks alot for such descriptive reply but as far as I am aware I dont think so we are using and I am having trouble to figure it out.

    Thanks

  • See if you can match the entries in the log to a job.

    Running on a SAN?

    Gail Shaw
    Microsoft Certified Master: SQL Server, MVP, M.Sc (Comp Sci)
    SQL In The Wild: Discussions on DB performance with occasional diversions into recoverability

    We walk in the dark places no others will enter
    We stand on the bridge and no one may pass
  • Sorry for the delay, was kinna busy with some upgrades. I dont have no jobs on SAN

  • Gila is absolutely correct, this is a backup application attempting to snapshot the server including database files. If it helps, the application is running under an account with sysadmin rights to perform this operation (typically NTAUTHORITY\SYSTEM).

    Is this server a virtual machine or being backed up to a virtual machine? I only ask as I've seen these messages pop up when doing that.

    You'll need to talk to your sysadmin to determine what backup operations are occurring on this server at the time of messages.

    Good luck! 🙂

  • We have the same messages when our DBs which are hosted on a SAN are being backed up via a snapshot. In our logs the order of the messages usually are:

    3) Backup message

    2) I/O Resumes

    1) I/O Frozen

    They usually appear in this order because the I/O resume and backup message have the same timestamp.

    Is there any backup messages around theses I/O messages in the log? They may help identify what is generating these messages as the backup message will have the destination.

    BackupExec will also use this method to backup SQL DBs.

    Regards,

    Phil

  • Hey! try using "Ahsay software" it actually gives backup on Virtual machines. I am working on it from the long time and quite impressed with their work. Just give it a try i am leaving a link with this comment just have a look at the software. http://www.ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_products_overview

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