Unexpected error from external database driver(1)

  • Hi
    I have just returned from leave today and discovered I cannot import or export Excel (.xls) to and from my databases. I could do this perfectly well before I went on leave a week ago. (I can import export csv files with no issue). A quick browse and Windows updates appear to be the problem.

    2 updates were installed when I was away - KB4041693 & KB4043763 on 11/10/2017 (DD/MM/YYYY).

    The OS is Win Server 2012 R2

    Before I uninstall them can anyone suggest any other reason why this has stopped work.

    Many thanks
    Kieron

  • kieron.clark - Tuesday, October 17, 2017 7:31 AM

    Hi
    I have just returned from leave today and discovered I cannot import or export Excel (.xls) to and from my databases. I could do this perfectly well before I went on leave a week ago. (I can import export csv files with no issue). A quick browse and Windows updates appear to be the problem.

    2 updates were installed when I was away - KB4041693 & KB4043763 on 11/10/2017 (DD/MM/YYYY).

    The OS is Win Server 2012 R2

    Before I uninstall them can anyone suggest any other reason why this has stopped work.

    Many thanks
    Kieron

    Tell us what error message you are receiving, please.

    If you haven't even tried to resolve your issue, please don't expect the hard-working volunteers here to waste their time providing links to answers which you could easily have found yourself.

  • Phil Parkin - Tuesday, October 17, 2017 7:37 AM

    kieron.clark - Tuesday, October 17, 2017 7:31 AM

    Hi
    I have just returned from leave today and discovered I cannot import or export Excel (.xls) to and from my databases. I could do this perfectly well before I went on leave a week ago. (I can import export csv files with no issue). A quick browse and Windows updates appear to be the problem.

    2 updates were installed when I was away - KB4041693 & KB4043763 on 11/10/2017 (DD/MM/YYYY).

    The OS is Win Server 2012 R2

    Before I uninstall them can anyone suggest any other reason why this has stopped work.

    Many thanks
    Kieron

    Tell us what error message you are receiving, please.

    Sorry it was in the Title.
    If i select Tasks>Import Data>Microsoft Excel(Browse to a file)>Next> I get ...

    The operation could not be completed.
    Additional information:
    - Unexpected error from external driver(1). (Microsoft JET Database Engine)

    Many thanks for looking in this

  • kieron.clark - Tuesday, October 17, 2017 7:48 AM

    Sorry it was in the Title.
    If i select Tasks>Import Data>Microsoft Excel(Browse to a file)>Next> I get ...

    The operation could not be completed.
    Additional information:
    - Unexpected error from external driver(1). (Microsoft JET Database Engine)

    Many thanks for looking in this

    Sorry, never seen that error before, though I tend to do my Excel imports through SSIS. Maybe someone else can help you.

    If you haven't even tried to resolve your issue, please don't expect the hard-working volunteers here to waste their time providing links to answers which you could easily have found yourself.

  • Try reinstalling the ACE / JET drivers.
    😎

  • kieron.clark - Tuesday, October 17, 2017 7:48 AM

    Sorry it was in the Title.
    If i select Tasks>Import Data>Microsoft Excel(Browse to a file)>Next> I get ...

    The operation could not be completed.
    Additional information:
    - Unexpected error from external driver(1). (Microsoft JET Database Engine)

    Many thanks for looking in this

    The msdn forums have a couple of interesting threads on this - and different fixes worked for different people. You may want to check this thread:
    Unexpected error from external database driver (1)

    Sue

  • In the end had install newest drivers - Microsoft Access Database Engine 2016 Redistributable
    From

    https://blogs.msdn.microsoft.com/dataaccesstechnologies/2017/10/18/unexpected-error-from-external-database-driver-1-microsoft-jet-database-engine-after-applying-october-security-updates/


    Can now import .xlsx and will no longer use .xls

    Many thanks
    Kieron

  • kieron.clark - Wednesday, October 18, 2017 8:49 AM

    In the end had install newest drivers - Microsoft Access Database Engine 2016 Redistributable
    From

    https://blogs.msdn.microsoft.com/dataaccesstechnologies/2017/10/18/unexpected-error-from-external-database-driver-1-microsoft-jet-database-engine-after-applying-october-security-updates/


    Can now import .xlsx and will no longer use .xls

    Many thanks
    Kieron

    Thanks for posting back - nice mess MS made with that update! Glad you got yours working though.

    Sue

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