• Rod at work - Thursday, July 27, 2017 8:31 AM

    I'm of two minds on this topic. I think there's a tendency to over romanticize AI. Like with Star Wars, where the robots are basically mechanical humans (C-3PO) or pets (R2-D2). Or they're more like the Terminator out to kill all humans because we've screwed up the world so badly. Then there's the robots who want to "be like humans", like Commander Data of Star Trek: The Next Generation. Just for grins, I just asked Cortana is she wanted to be human. Her response was, "No, but I have the deepest respect for humans. You invented calculus. And milkshakes." Cute. And most likely a canned response.

    But what does bother me is the disruption to employment. My son is on the autism spectrum. He's high functioning, but there's a lot he can't do that most of us take for granted. Because he's "on the spectrum" I'm more attuned to seeing it elsewhere. Locally there's an organization called Adelante, which seeks to help people with developmental disabilities. I've known some friendly young men who would do things like picking up trash, or ride in the trucks Adelante uses to pick up sensitive documents for shredding. What will happen to those people? To my son? In a world that the author in that HBR article wrote that have to improve the emotional IQ? Trust me, that ain't gonna happen for these people; for my son.

    My sympathies, Rod, for your son and his future. What will become of him? I don't know. In some sense, I think the lower workers might survive well, because the robots and infrastructure to do very simple jobs, or those that need some basic human interaction, are too expensive. Pay a robot to change bulbs? Not unless we find a way to standardize lots of things. Even then, why? Find trash in the public world? Maybe, but I could see humans doing this.

    Where I think this is disruptive is in more middle areas. Sell insurance? Why would we not use  algorithms that might better analyze needs of humans in various ways. Humans can do this, but we can't necessarily keep all the variables in our heads all the times. AI/ML systems might do this much better. Those middle area jobs are places where I could see a few people with AI/ML systems handling monstrous loads of work.