Bill Talada (10/21/2016)
I listened to the following great audio book from my local free library which may give you some excellent ideas for a presentation. It is the best book on checklists and improving performance that I've found.Better: A Surgeon's Notes on Performance by Atul Gawande
Here is the Amazon permalink: http://a.co/aSzNnHI
Will definitely keep that in mind. My friend also suggested The Checklist Manifesto. He told me he'd bring his copy to our next SQL user group meeting and let me borrow it. (Admittedly, I'm posting this to remind myself as much as anything else.)
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