Sorry a bit late on this thread. With regard to data collection I think people will have to look longer and harder at what data they really need to collect and for how long they need to keep it. Last year I was in my local library and when I went to the enquiry desk and they showed me their screen I noticed that my borrowing for the last few months was displayed on a scrollable window. When I asked about it they scrolled down it and had information for well over a decade. I then asked them what they kept the information for so long and was told it helped them with purchasing policy. I then asked why they had got only one copy of the latest Robert Goddard novel that they were no longer taking reservations ion it as there were now ten people on the waiting list for it when they had a number of new books that looked of limited appeal. The response to this was that purchasing new items for loan and reference was subject to their “diversity and equality and diversity” policy. When I tried to pursue the fact that in reality the data was next to useless as I had borrowed books no longer held in stock and they did not even use recent information for purchasing I was blanked! :rolleyes:

Supermarkets also collect a lot of data via loyalty cards but with friends we have our own policy of swapping the cards amongst ourselves. Being a diverse group their profiling software will hopefully be confused! 😀